At this time, our system does not have the ability to combine multiple accounts. We recommend that you continue to make your purchases using the account with the highest reward balance to grow your rā¦
To redeem your points, visit our HFH Rewards Page and log into your account. Once you are logged in, scroll to the bottom left hand corner and click on HFH Rewards. Your account balance and redeemablā¦
Yes, your unused rewards points will expire after 12 months of inactivity on your account. Inactivity means that no points were earned by completing one of the program activities like making a purchaā¦
To see your total HFH Rewards balance, you must be logged in to our HFH Rewards account. If you do not have an account yet, please create one today so you can begin using your points, and youāll receā¦
Why do I have multiple charges for the same order? There may be two charges to your billing account, if the first payment attempt failed and a subsequent order is placed and is successful. This may cā¦
Join our Heat Free Hair Rewards Program and earn rewards as you shop your favorite natural looks! Follow the steps below to start earning points, birthday rewards, and member-only sale access! To sigā¦
Letās count all the ways you can earn points toward your next transformation! The more you shop, the more you save! You will also earn points for your birthday month, when you follow us on social medā¦
We are pleased to celebrate your special day with you in appreciation of your loyalty to our brand. You are automatically awarded 1000 birthday points at the end of the birthday month. If you have noā¦
What is my order tracking number?. All orders placed by 12 PM, Monday-Friday will ship the same business day (excluding weekends and holidays). When your order ships, you will receive an email with yā¦
Purchasing, Shipping, & Returns. I just placed my order, but I want to cancel it. Is it too late? To create the best experience, we work fast to ship orders quickly! Once and order is placed, we areā¦
Can my discount code be reapplied to a return?. Sale and promotional periods are exciting but rare at Heat Free Hair, codes are one-time use only. If you make a purchase with a discount or promo codeā¦
What payment methods do you accept? We accept all major credit cards, PayPal, Klarna, AfterPay, Apple Pay, GooglePay, and Heat Free Hair Gift Cards. Only one payment method can be used at a time unleā¦
Do you offer payment plans? Yes! We partner with Klarna and AfterPay, which empowers you to āBuy Now and Pay Laterā with simple installment plans for purchases of $250 or more. Your purchase is brokeā¦
Thank you for shopping with us during our exclusive promotional period! If your order was placed during a sale period, with a discount code, all sales are final. We are unable to edit, cancel, or accā¦
I made my order during a sale period. Can I return it? If your order was placed during any of our promotional periods, and a discount is used, we are unable to accommodate any return/exchange requestā¦
