I do not see all of my rewards points for previous purchases?
You must be logged in to our Loyalty Rewards account to earn and redeem points. Our loyalty program started in May 2019, and unfortunately, we can not backdate purchases before 2019 or add birthday points, as there is no reward program account tied to your email address.
If you do not have an account yet, please create one today so you can begin using your points, and you’ll receive 250 points for just creating an account.
If you made a recent purchase and did not see your rewards point, please send us an email to customercare@heatfreehair.com for more information.