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HFH Rewards Program

How do I join the HFH Rewards program?

Joining our Heat Free Hair Rewards Program and earn rewards as you shop your favorite natural looks! Follow the steps below to start cashing in on money back deals, birthday gifts, and member-only sa…

Updated by Latoya

How do I earn points?

Let’s count all the ways you can earn points toward your next transformation. We encourage you to shop and share to see all the ways you can earn points. The more points you earn, your access to excl…

Updated by Latoya

How do I redeem my rewards points?

To redeem your points, please log in to your account at the top right of the website. Once you have signed in, there are two options to redeem your points. You can add your desired items to your cart…

Updated by Latoya

Do my rewards points expire?

Yes, your unused rewards points will expire after 12 months of inactivity on your account. Inactivity means that no points were earned by completing one of the program activities like making a purcha…

Updated by Latoya

I have multiple accounts, can the reward points be combined?

At this time, our system does not have the ability to combine multiple accounts. We recommend that you continue to make your purchases using the account with the highest reward balance to grow your r…

Updated by Latoya

I do not see all of my rewards points for previous purchases?

You must be logged in to our Loyalty Rewards account to earn and redeem points. Our loyalty program started in May 2019, and unfortunately, we can not backdate purchases before 2019 or add birthday p…

Updated by Latoya

How do I get rewards for celebrating my birthday?

We are pleased to celebrate your special day with you in appreciation of your loyalty to our brand. You are automatically awarded 1000 birthday points at the end of the birthday month. If you have no…

Updated by Latoya

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