I made a purchase during a promotional period. Can I return my item?
Updated
If your order was placed during any of our promotional periods, and a discount is used, we are unable to accommodate any return/exchange requests. All orders for hair extensions, hair care product(s), and/or hair tool(s) are Final Sale.
We highly recommend taking a look at our YouTube channel or Instagram for detailed visuals of product information.
Additionally, we encourage you to reach out to our team at customercare@heafreehair.com or by phone at 1-877-686-9044. We would be happy to help you find the right product to ensure you get the right item the first time around!
