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Frequently Asked Questions

Purchasing, Shipping, & Returns. I just placed my order, but I want to cancel it. Is it too late? To create the best experience, we work fast to ship orders quickly! Once and order is placed, we are…

What is your return policy?

Heat Free Hair is are happy to offer returns for store credit within 14 days of delivery! To initiate a return, use this link to submit a request. All return requests receive a response within 1-2 bu…

Do you ship internationally?

Do you ship internationally? Yes! We ship our hair extensions and HD Curlbrush worldwide using FedEx International Economy. FedEx International Economy offers an approximate 3-10 business day deliver…

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FAQs

We’re Here To Serve You. We’re here to support you, both before and after purchase. Before submitting your question, comment or suggestion, read our FAQ’s page to see what other members of the Heat Free Hair beauty community want to know!

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Shipping Policy

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Return Policy

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Payments/Billing

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HFH Rewards Program

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Sales & Promotions

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Care Guide

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Style Guide

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