Payments/Billing

Do you offer payment plans?

Do you offer payment plans?. Yes! We partner with Klarna, which empowers you to “Buy Now and Pay Later” with simple installment plans for purchases of $250 or more. Your purchase is broken down into…

Updated 2 years ago by Latoya

Can I purchase a gift card?

Can I purchase a gift card?. Yes! You can give the perfect gift and purchase a Heat Free Hair eGift Card on the website here. Our eGift cards are digital and are available in $100 denominations up to…

Updated 2 years ago by Latoya

Why do I have multiple charges for the same order?

Why do I have multiple charges for the same order? There may be two charges to your billing account, if the first payment attempt failed and a subsequent order is placed and is successful. This may c…

Updated 2 years ago by Latoya

What payment methods do you accept?

What payment methods do you accept? We accept all major credit cards, PayPal, Klarna, Apple Pay, and Heat Free Hair Gift Cards. Only one payment method can be used at a time unless you are using a He…

Updated 2 years ago by Latoya

Why did I receive an email asking to verify my identity?

Why did I receive an email asking to verify my identity? We value providing our customers' a secure shopping experience, so if our system identifies a possible risk of fraud associated with your orde…

Updated 2 years ago by Latoya

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