When my order be delivered?
Updated
When will my order be delivered?
We strive for 100% accuracy and quick processing with each order, however shipping delays due to inclement weather, holidays, natural disasters, or courier delays, or general errors may occur. We highly recommend you allow 2-3 weeks before hair appointments, travel plans, and special occasions in the event there is a delay with your order.
If you have any concerns or questions regarding your order, please email customer service at customercare@heatfreehair.com within 7 days of your ship or delivery date for assistance.
United States:
- Standard Shipping: 1- 5 business days
- Excludes weekends and holidays.
- Signature is required for delivery.
- 2 Day Shipping: 2 business days.
- Excludes weekends and holidays.
- Not available to PO Boxes, APO/FPO/DPO addresses.
- Signature is required for delivery.
- Standard Overnight: 1 business day
- Excludes weekends and holidays.
- Not available to PO Boxes, APO/FPO/DPO addresses.
- Signature is required for delivery.
International Shipping:
We ship worldwide with FedEx International Economy!
- 3-10 business day delivery to most international addresses where the service is available.
- Signature is required for delivery.
- All international orders are subject to duties and taxes. Customs processing may extend shipping time.
- Excludes weekends and holidays.
- FedEx International Economy will not deliver to PO Boxes or APO/FPO/DPO addresses.
