My package is marked as delivered but I have not received it.
Updated
My package is marked as delivered but I have not received it.
All shipments include delivery confirmation. If your package is marked as delivered but you have not received it, please check your mailbox, with your neighbors, mailroom, or with your concierge.
Heat Free Hair will do everything to assist you with your shipping questions, but we are not responsible for any shipping errors, issues, or delays. If you are experiencing an issue with your package, please contact the carrier directly. The courier company can provide additional details on your package, but Heat Free Hair can only see the information on the courier company's tracking website.
If you need further assistance, please contact the courier company with your tracking number for further assistance.
If your package is lost, stolen, or damaged and you purchased Worry-Free Package Protection, please click here for further assistance.
