My package is marked as delivered but I have not received it.
Updated
My package is marked as delivered but I have not received it.
All shipments include delivery confirmation. If your package is marked as delivered but you have not received it, please check your mailbox, with your neighbors, mailroom, or with your concierge.
Heat Free Hair will do everything to assist you with your shipping questions, but we are not responsible for any carrier errors or stolen packages. If you are experiencing an issue with your package, please contact the carrier directly.
If you need further assistance, please contact the courier company with your tracking number for further assistance.
USPS: 1-(800)-275-8777
FedEx: 1 (800) 463-3339
If you're experiencing an shipping issue and you purchased Worry-Free Package Protection, please click here for further assistance.
