I just received my order and something is wrong.
Updated
I just received my order and something is wrong.
Our team is fully committed to ensuring customer satisfaction and keeping your happiness as our top priority. Each order is carefully assembled by one of our natural hair specialists to ensure its quality before being sent to you. However, if there is a concern with your unused products, please contact our customer care team immediately (within 7 days of delivery) at customercare@heatfreehair.com.
While we will review any inquiry with care and concern, Heat Free Hair reserves the right to determine the validity of any product concern.
If you received your order and it is incorrect, please send us an email to customercare@heatfreehair.com with your order number and photos of what you received. If there was an error made we will work to correct the error immediately.
