When will my order be delivered?
Shipping Guidelines:
We ship all orders the same business day if placed by 12 PM EST, Monday- Friday! During sale and promotional periods, your order will ship within 2-3 business days. Your delivery time will vary based on the shipping method selected at checkout.
Shipping Method | Estimated Delivery |
USPS/Priority Ground | Estimated in 1-10 Business Days. Delivery is not applicable to Sundays or holidays. Signature is required for delivery |
FedEx 2 Business Day | Estimated in 2 Business Days. Delivery is not applicable to weekends and holidays. Signature is required for delivery. Ex: If your order is shipped on a Thursday, it will arrive on Monday. If your order is shipped on Friday, it will arrive on Tuesday. |
FedEx 1 Business Day | Estimated in 1 Business Day. Delivery is not applicable to weekend and holidays. Signature is required for delivery. Ex: If your order is shipped on a Friday, it will arrive on Monday. |
We strive for 100% accuracy and satisfaction with each order, however shipping delays due to inclement weather, holidays, natural disasters, or courier delays may occur. We highly recommend you allow 2-3 weeks before hair appointments, travel plans, and special occasions in the event we have to resolve a concern or complete a return request. Heat Free Hair is not responsible for hair appointment costs, fees, cancelations, or other issues relating to shipping errors or return requests.