When will my order be delivered?

Shipping Guidelines:

We ship all orders the same business day if placed by 12 PM EST, Monday- Friday! During sale and promotional periods, your order will ship within 2-3 business days. Your delivery time will vary based on the shipping method selected at checkout.

Shipping Method

Estimated Delivery

USPS/Priority Ground

Estimated in 1-10 Business Days. Delivery is not applicable to Sundays or holidays.

Signature is required for delivery

FedEx 2 Business Day

Estimated in 2 Business Days. Delivery is not applicable to weekends and holidays.

Signature is required for delivery.

Ex: If your order is shipped on a Thursday, it will arrive on Monday. If your order is shipped on Friday, it will arrive on Tuesday.

FedEx 1 Business Day

Estimated in 1 Business Day. Delivery is not applicable to weekend and holidays.

Signature is required for delivery.

Ex: If your order is shipped on a Friday, it will arrive on Monday.

We strive for 100% accuracy and satisfaction with each order, however shipping delays due to inclement weather, holidays, natural disasters, or courier delays may occur. We highly recommend you allow 2-3 weeks before hair appointments, travel plans, and special occasions in the event we have to resolve a concern or complete a return request. Heat Free Hair is not responsible for hair appointment costs, fees, cancelations, or other issues relating to shipping errors or return requests. 


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